Privacy Policy

SHC is committed to protecting your privacy. The storage and use of any information that we collect about you will be in accordance with the Data Protection Act 1998.

Continue reading

Cookies

 

This Cookie Policy applies to any websites, branded pages on third party platforms (such as Facebook or YouTube), and applications accessed or used through such websites or third party platforms (“Sherron Culver”) which are operated by or on behalf of the Sherron Culver Group of companies.

Continue reading

Returns Policy

The returns policy is for goods purchased on the website, by mail, over the telephone or by fax or post. Forlled UK hopes that you will be delighted with your order.

However, if for any reason you are not completely satisfied we are happy to offer a refund, exchange or replacement on all goods returned to us within seven days of your receipt of goods provided they are in their original, unopened, unused and undamaged condition. We will consider the condition of the goods being returned when making a refund.

Should you wish to cancel your order and return any goods, please notify us within a period of seven working days beginning with the day following the day of delivery to you, by emailing us at This email address is being protected from spambots. You need JavaScript enabled to view it. or by calling us on the following number 07860 383925 and we will provide you with a Returns Authorisation Number (RAN).

Please provide full details of the customer order number and the goods which are being returned. On receipt of the returned goods we will give you a refund of the amount paid for the goods. We do not refund the original delivery charge unless the goods are faulty or have been incorrectly supplied. Refunds will be made against the original form of tender.

Please note that the return costs will not be reimbursed. Postage or other return costs will be the customer's responsibility and will be reimbursed by us only in the case of damaged, faulty or incorrectly supplied goods.

To improve our service, please let us know the reason for returning any goods. Return the parcel by RECORDED DELIVERY to the following address: SHC 3, Jubilee Place London SW3 3TD

Forlled UK cannot be held responsible for returned goods that do not reach our Returns Department.

Cancellations

CANCELLATION RIGHT

Under the distance selling regulations you have the legal right to cancel your order within seven working days from the date of receipt of the goods if you send us a notice of cancellation in writing and return the goods to us in their original, unopened and unused condition.

For further details of how to return merchandise please see our Returns section. Where goods are delivered to a third party you may exercise your right to cancel if you are able to return the merchandise to us.

You can submit your cancellation notice by email to our Customer Services department at This email address is being protected from spambots. You need JavaScript enabled to view it. or in writing to: Customer Services, SHC 3, Jubilee Place London SW3 3TD

Your statutory rights are not affected.

Make an Appointment Today

Our studio is based in Chelsea, London and consultations are made by prior appointments only


Reseller of Forlled Products for UK and Ireland. All rights Reserved.